Trust Statement

Trusted by Developers Globally

As game developers ourselves, we know that security and trust are paramount. We are committed to protecting information systems, intellectual property, and personal and customer data from misuse or compromise in the same manner and at the same level of quality as Epic expects for our own games.

We work to achieve this through the implementation of a comprehensive security and risk program focused on the prevention of loss, unauthorized use, access, and disclosure of partner data.

Epic Online Services comprises game services and account services. These are separate service sets each with their own principles for data handling, detailed below.

Uptime

The same backends that power Epic Online Services also support the Epic Games Store and Epic’s own games like Fortnite, Rocket League, and Fall Guys.

We strive to keep the services available 100% of the time. The availability of Epic Online Services is published in real time at status.epicgames.com, where you can also find the incident history. Scroll down to “Epic Online Services” to see the current status of all Epic Account Services and Game Services.
Visit Status Page

Kids Web Services—Trust & Privacy

Trust and privacy go hand in hand, and are crucial in our mission to make digital experiences safer for youth audiences around the globe. Visit the Kids Web Services’ (KWS) Privacy Policy to learn how we collect, store, and process your personal information when users interact with our age verification and parental consent management platform.
Visit KWS Privacy Hub

Game Services

For game services like voice, achievements, matchmaking, and others, Epic processes the data only for the purpose of operating the services. Epic will not share partner data with any third parties or its internal game development and publishing teams without explicit authorization.

Game Services Agreement

Account Services

For account services, Epic manages the authentication and data access flows for players that use their Epic Account in partner games. Epic only allows the account data to be used for the specifically permitted uses, as defined in the service addendum for Epic Account Services.

Account Services Agreement

Security principles

Epic Games is committed to maintaining a secure environment for Epic Online Services. These policies and operating security standards are designed to efficiently establish foundational actions and protection against common threats and cyber attacks. This policy focuses on the following principles for our partners.

Get started

Epic Online Services is for everyone in the gaming world, from the smallest developer to the largest publisher. Use any of its services today—without royalty or hosting fees. 

Download the SDK

Download the latest Epic Online Services SDK for PC (C or C#), Android, or iOS. Console SDKs are available in the Developer Portal after requesting access.

Download now

Configure services

Log in to the Developer Portal using an Epic Games account to set up your product and use the SDK credentials to explore Epic Online Services.

Go to Dev Portal

Explore docs and samples

Check out the docs for technical details, how-to guides, and information on the samples included with the SDK.

Explore documentation